Warranty
1-YEAR WARRANTY
All reconditioned radios, accessories, and new parts come with a 12-Month Warranty, unless specified otherwise for special or custom orders. The warranty does not cover normal wear and tear, accidental damage, improper installation, or modifications. If a replacement is required, the item must first be returned for inspection, allowing our technicians to verify the issue and review any stored data or error codes. Domestic customers (Canada & US) receive free warranty shipping, while international customers are responsible for shipping costs. Since we handle hundreds of shipments each month, all returns must be pre-authorized and include a signed RMA form inside the box to ensure proper identification and timely processing.
90-DAY REPAIR WARRANTY
All repair services performed by our technicians include a 90-day limited warranty covering workmanship and any components replaced during the repair process — limited to the specific area serviced. This warranty guarantees that if a problem arises directly from the work performed, we will re-service the unit at no additional cost. It does not cover unrelated failures, external damage, corrosion, improper installation, tampering, or issues caused by other vehicle systems. For any warranty claim, the unit must be returned for inspection and testing to verify the cause of failure. Domestic customers (Canada & US) receive free warranty return shipping, while international customers are responsible for all shipping costs. All repair shipments must include a completed Repair Form to properly identify your order.
