Please note you will not be charged if we are unsuccessful in repairing your radio.

Do you own a vehicle that has a UConnect 4C radio receiver module installed from the factory, which is defective? Vehicles equipped with the detached 8.4-inch touchscreen feature an individual radio module (UAV option code). There are instances where these modules may experience failures. We can help repair or replace yours. Here are a few typical issues associated with these units:

Circuit Board Related:

• Failure of the Sierra Wireless module air card.
• No power, video, or sound, or being stuck on the initial power-on splash/logo screen.
• Reboot loop caused by a failed or interrupted update.
• MMC failure.
• BOLO error.

Navigation Related:

• The inability of GPS to accurately determine your location.
• Navigation system is stuck in a “Loading” loop or with an undefined map database.

Sirius Satellite Radio:

• Tuner failure or damaged fakra barb.

Connectors:

• Rear Fakra connectors are broken.
• Molded connectors that are damaged.

Software/Firmware:

• Operating system with software bugs or performance issues.
• These issues can be resolved in many cases by installing the latest available software update.